Personal Information

We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights. We don't store personal information on our servers unless required for the on-going operation of one of our services. Below is our privacy policy which incorporates these goals.

Website Visitors and App Users

Like most website and app operators, HEIRLOOM, LLC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. HEIRLOOM, LLC’s purpose in collecting non-personally identifying information is to better understand how HEIRLOOM, LLC’s visitors use its website and apps. From time to time, HEIRLOOM, LLC may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website or apps.

HEIRLOOM, LLC also collects potentially personally-identifying information like Internet Protocol (IP) addresses. HEIRLOOM, LLC does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain visitors to HEIRLOOM, LLC’s websites and users of our apps such as Vigil choose to interact with HEIRLOOM, LLC in ways that require HEIRLOOM, LLC to gather personally-identifying information. The amount and type of information that HEIRLOOM, LLC gathers depends on the nature of the interaction. For example, we ask users who sign up for an account to provide a an email address. Those who engage in transactions with HEIRLOOM, LLC by purchasing subscriptions to the Vigil monitoring push notification service, for example may be asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, HEIRLOOM, LLC collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with HEIRLOOM, LLC HEIRLOOM, LLC does not disclose personally-identifying information other than as described below. And visitors/users can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website and app-related activities.

Aggregated Statistics

HEIRLOOM, LLC may collect statistics about the behavior of visitors to its websites and users of its apps. HEIRLOOM, LLC may display this information publicly or provide it to others. However, HEIRLOOM, LLC does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

HEIRLOOM, LLC discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on HEIRLOOM, LLC’s behalf or to provide services available at HEIRLOOM, LLC’s websites and apps, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using HEIRLOOM, LLC’s websites and apps, you consent to the transfer of such information to them. HEIRLOOM, LLC will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, HEIRLOOM, LLC discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when HEIRLOOM, LLC believes in good faith that disclosure is reasonably necessary to protect the property or rights of HEIRLOOM, LLC, third parties or the public at large. If you are a registered user of a HEIRLOOM, LLC website or app and have supplied your email address, HEIRLOOM, LLC may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with HEIRLOOM, LLC and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. HEIRLOOM, LLC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and the visitor’s browser provides to the website each time the visitor returns. HEIRLOOM, LLC uses cookies to help HEIRLOOM, LLC identify and track visitors, their usage of HEIRLOOM, LLC’s websites, and their website access preferences. HEIRLOOM, LLC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using HEIRLOOM, LLC’s websites, with the drawback that certain features of HEIRLOOM, LLC’s websites may not function properly without the aid of cookies.

Ads

Ads appearing on any of our websites or apps may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by HEIRLOOM, LLC and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, HEIRLOOM, LLC may change its Privacy Policy from time to time, and in HEIRLOOM, LLC’s sole discretion. HEIRLOOM, LLC encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.